Who we are
Dowling Executive Travel is the trading name of BST Executive Transport Limited, registered in Ireland, company number 821731, registered office 66 Sheelin Road, Caherdavin, Limerick V94 XE1A. We decide how the personal data on this page is used. Any question about it, email info@det.ie or ring 085 164 0618.
If we've emailed you about working together
We contact tour operators, hotels, venues, travel agents and other businesses that may need a car and driver in Ireland.
- What we hold: your name, job title, work email address, the company you work for, and its phone number, where these are published.
- Where we got it: your organisation's own website or a public business directory. Our email to you says which.
- Why: to introduce our services to businesses that may use them. The legal basis is our legitimate interest in finding business customers. We think this is fair because the details are published for business contact, we only send a few short emails, and you can stop them at any time.
- How many emails: three at most, a first email and two follow-ups. They stop as soon as you reply.
- How we send them: through HighLevel, our customer records system. It records whether an email was opened and whether a link in it was clicked. We use that only to decide who to follow up with by phone, and it is deleted with the rest of your details. Most email apps let you block it by turning off automatic image loading.
- How long we keep it: if we don't end up working together, we delete your details within 12 months of our last email.
- To stop: reply "stop" to any email, use the unsubscribe link at the bottom of it, or email shane@det.ie. We'll stop straight away. We keep only your email address on a do-not-contact list, so you're never emailed again.
If you book with us
- What we hold: the name and contact details of the person booking and the passengers' lead contact, pick-up and drop-off details, flight numbers, and anything you tell us we need to know for the journey.
- Why: to plan and carry out the journey, keep you updated, and invoice you. The legal basis is the contract with you, and our legal duty to keep accounts.
- Payments: card payments go through Stripe. We never see or store your full card number.
- How long we keep it: booking and invoice records for six years, as Irish tax law requires.
This website
We use one analytics cookie, Google Analytics, and only if you accept it on the banner. It shows us which pages are read and when someone taps to call, WhatsApp or email us, or sends the contact form (never what they wrote). IP addresses are anonymised. If you decline, nothing is set. To change your mind, use Cookie settings, also at the bottom of every page.
If you send us a message through the contact form, it comes to us by email and is saved in our customer records (HighLevel), so we can reply and follow up. Your phone number is optional. With your message we also note which page you sent it from and how you came to the site (for example a Google search, an ad or a link), so we know which of our marketing works.
Who handles data for us
We use a small number of providers to run the business. Each one handles data only on our instructions:
- Zoho, for email (EU data centre)
- HighLevel (LeadConnector), for our customer records, our emails to businesses and enquiries from this website
- Supabase, for older contact records (hosted in Ireland)
- Transporters.io, for bookings and invoices
- Stripe, for card payments
- Web3Forms, which passes contact-form messages to us by email
- Vercel, which hosts this website
- Google Analytics, only if you accept the cookie
We don't sell personal data or share it with anyone for their own marketing. Where a provider handles data outside the European Economic Area, it does so under the safeguards data protection law requires, such as the EU's standard contractual clauses.
Your rights
You can ask us for a copy of the data we hold about you, ask us to correct or delete it, object to us using it, or ask us to limit how we use it. Email info@det.ie and we'll reply within a month. If you're not happy with how we've handled your data, you can complain to the Data Protection Commission at dataprotection.ie.